Blockchain is immutable. That means, once recorded it cannot be changed. Qubicles utilizes the blockchain to store past performance of agents to help contact centers find the best performers for their various campaigns.
An Aberdeen report found that agents spent 25% of their time in idle! As a result, established contact centers are losing revenue by the thousands. Qubicles helps them turn this cost center into a revenue center.
Cryptocurrency is here to stay, and it's helping transform industries. That's why we've created our own Qubicle token on the Telos blockchain to automatically reward agents for exceeding their goals, and customers for being engaged.
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